In the 2025 Gartner® Infrastructure and Operations (I&O) Signature Role Survey1, "54% of CIOs reported improving operational resilience was one of the top three goals of the IT I&O function, compared ...

Intelligent contact center software firm Z21 Labs Inc., better known as Observe.AI, said today it’s integrating its conversation intelligence capabilities with Zoom Video Communications Inc.’s new ...

SAN FRANCISCO, March 26, 2025 (GLOBE NEWSWIRE) -- Observe.AI, the leading AI Conversation Intelligence platform for contact centers, today announced the general availability of the company's VoiceAI ...

155% net new bookings YoY growth over H124, marking the highest back-to-back performing quarters in company history 121% YoY growth in interactions for the enterprise and strategic segments over H124 ...

Observability, which is technology for understanding the internal states of a complex system by understanding that external outputs of that system, has lately been getting some increased visibility by ...

Observe Inc., the AI-powered observability company, announced it secured $156 million in a Series C funding round, enabling Observe to continue investing in product development, AI innovation, and ...

SAN FRANCISCO--(BUSINESS WIRE)--Observe.AI, the Intelligent Workforce Platform that transforms contact centers through AI, today introduced the industry’s first AI-powered solution for selectively ...

Application observability provider Observe Inc. said today it has closed on a $70 million round of funding that brings its total amount raised to $114.5 million. The Series A-2 round, led by Sutter ...

‘I think once you’ve got that repeatable go-to-market, which I actually think we’re pretty close to, then I think you’re ready to look at partners. And partners are also going to want to know that ...